Frequently Asked Questions
Everything you need to know about your next archival find.
Are the items sold on Eclipse Archives authentic?
Yes, every piece in our collection undergoes a rigorous multi-step authentication process by our in-house experts to ensure you receive genuine designer garments.
How long does shipping take?
Orders are typically processed within 2-3 business days. Domestic shipping takes 5-7 business days, while international shipping can take 10-14 business days depending on customs.
What is your return policy?
Due to the rare and curated nature of our archival pieces, all sales are final. We provide detailed measurements and condition reports for every item to help you make an informed purchase.
How do you determine the condition of vintage items?
We use a standardized grading scale: Pristine (new with tags), Excellent (no visible flaws), Very Good (minor wear), and Good (visible vintage character). Specific flaws are always noted in the description.
Do you offer international shipping?
Yes, we ship worldwide. Please note that international customers are responsible for any customs duties or import taxes incurred upon arrival in their country.
Can I request a specific archival piece?
Our sourcing team is always looking for rare grails. You can contact our 'Sourcing Concierge' with specific requests, and we will notify you if we locate the item.